You are more than welcome to pay your fees in full over the counter at Tribe in Week one should you choose to. Please note that the first week of classes will be direct debited as a default from your account on the first Monday. A full payment over the counter will of course stop any future payments being direct debited.

Stripe charges a 1.7% plus 30c transaction fee for all transactions via the portal. We use Square for over the counter transactions at tribe which attract a 1.6% processing fee.

We appreciate that sometimes life happens and you may have insufficient funds in your account. Should a payment decline- Stripe will automatically try to take the payment once a day for the next 3 days. Most declined payments are resolved in this time. Should those attempts fail- the system will recalculate your weekly totals to be direct debited. For example- if your weekly direct debit amount is $20 and you miss a payment in week 4- your weekly direct debit amount will be recalculated to $23.30 for the next 5 payments to make up for the week missed. You can resolve any overdue missed payments manually through the portal or over the counter to prevent the weekly increase. A 10% late fee will be applied to any fees more than 14 days overdue in the instance of multiple failed attempts. 

From 2026 having a card on file is a condition of enrolment. It is a condition of enrolment for most (if not all) service based businesses including gyms, swim centres and any membership based programmes in the current day. While we offer flexible payment options please understand that it is an enormous drain on time (and nerves) for our admin staff to follow up late payments and creates significant cashflow issues for small businesses when the compound effects of fees being 1 week, 2 weeks or more overdue for our students. This ultimately affects the resources we can provide to your children. You can still pay your fees IN FULL either online or over the counter IN ADVANCE however weekly amounts will continue to be direct debited until that full payment is received. We are unable to extend lines of credit to families. We ask for your cooperation moving forward.

- Any changes you make to your enrolment will be immediately reflected in your weekly direct debit amounts.

- If you SWAP or PICK UP a class you will simply have you amounts applied to the new class. If you DROP a class but are still enrolled for other classes- your account will reflect that.

- If you wish to UNENROL once term has commenced- Please note that class positions are allocated by TERM and split into equal payments weekly. After week 2 you will be liable for the FULL TERM FEE even if you choose not to continue your enrolment.